Steve is a fantastic person to engage with. It is rare to find someone who can navigate the fine line between business process, and day-to-day realities, thus not creating process for the sake of it. Steve has demonstratively added value to our business, and provided XCentral with an action plan that has streamlined our business, enabling us to be more efficient. Steve is clearly a person of high integrity and possesses attention to detail, we are more than happy to highly recommend Steve.
Phil Patelis, Managing Director
Premier Technology Solutions
I would like to take the opportunity to express our thanks to Steve for the fantastic 3 days of work. We did not really know what to expect and if the sessions would be value for money but Steve exceeded our expectations on all fronts. He put in some long days on our behalf and “wowed” us with his product knowledge and approach. The latter being what really made the sessions valuable by way of Steve being able to very quickly grasp the idiosyncrasies of each of our departments and various audience members and adjust his style to cater to their needs and product experience level. Steve interacted with many of my team members over the 3 days and has made them all into fans. We will have no hesitation in asking Steve back into our business.
Ross MacKenzie, Director
Steve is an excellent resource who takes on board what the client is trying to explain, confirms understanding and then proceeds to answer with an educated and clear response.
Steve’s calm nature is also helpful in both simplifying complex situations, and reassuring during a high pressure environment such as a migration or month end.
Mark Modricker, Business Process Improvement Consultant
Talk to the SPH Business Consulting team today Contact Us
George Bernard Shaw
Author and Playwright
Progress is impossible without change, and those who cannot change their minds cannot change anything
Without Strategy, execution is aimless. Without execution, strategy is useless.
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
However beautiful the strategy, you should occasionally look at the results.
It’s not that we need new ideas, but we need to stop having old ideas.
The secret of change is to focus all of your energy, not on fighting the old, but on building the new.
About SPH Business Consulting
SPH Business Consulting adds intrinsic value to your organization that facilitates growth. We promote collaboration to transform legacy processes into efficient and agile processes. This proven team approach results in improved morale and increased KPIs.